Refund policy

Due to the nature of digital products, we cannot issue a refund once the files have been downloaded. However, we will consider granting a refund that meets specific internal criteria (e.g., duplicate order) and will grant refunds at our reasonable discretion. Please know that your satisfaction is our goal, so we will ensure you are happy with your purchase! If the outcome is not what you had in mind, please reach out so we can help resolve the issue. Feel free to contact us at info@endlessplanner.com with any questions or concerns. We'd be happy to help!

Our 30-day satisfaction promise

If you are not satisfied within the first 30 days after your purchase, contact us at info@endlessplanner.com and tell us what did not work for you. We will do our best to help you get set up, and we will evaluate your request and decide whether a refund can be granted.